Invitation to tender

Date of publication Simap: 20.09.2021

1. Contracting authority

1.1 Official name and address of the contracting authority

Contracting authority/Authority of assignment: ETH Zürich
Procurement authority/Organizer: ETH Zürich, Rämistrasse 101,  8092  Zürich,  Switzerland,  E-mail:  gatt-wto@id.ethz.ch,  URL www.ethz.ch

1.2 Offers should be sent to the following address

ETH Zürich,  attn Ilka Titze, OCT G44, Binzmühlenstrasse 130,  8092  Zürich,  Switzerland,  E-mail:  gatt-wto@id.ethz.ch

1.3 Desired deadline for questions in written form

05.10.2021

Remarks: Written questions will be accepted in the forum of www.simap.ch until the mentioned date. After this date, they will be anonymized and made available again on www.simap.ch together with the corresponding answers.

1.4 Deadline for submitting offers

Date: 01.11.2021 Time of day: 14:00, Specific deadlines and formal requirements:  The offer shall be submitted once in paper form with all signatures, and additionally as an electronic copy, once in editable form (Word, Excel, etc.) and once in unmodifiable form (PDF) on USB stick. The data must be readable by Windows PC systems. If submitted in person, the offer must be sealed.

In case of inconsistencies, the following order applies:
1. written version
2. electronic version

1.5 Date of the opening of bids:

02.11.2021

1.6 Type of contracting authority

Decentralized federal administration - public-legal organizations of the federation and other supporting organisations assuming federal tasks

1.7 Type of procedure

Open procedure

1.8 Type of order

Order for services

1.9 Scope of international treaties

Yes

2. Objects of procurement

2.1 Service category CPC:

[7] Data processing and associated activities

2.2 Project title of the acquisition

Webanalytics solution for ETH Zurich

2.4 Division into lots?

No

2.5 Common Procurement Vocabulary

CPV:	72000000 - IT services: consulting, software development, Internet and support

2.6 Subject and scope of the contract

Selection, implementation and operation (incl. maintenance and support) of a web analytics solution for data collection and
analysis of ETH Zurich's digital communication platforms.

2.7 Location where service is to be delivered

ETH Zürich
Rämistrasse 101
8092 Zürich
Switzerland

2.8 Duration of the contract, framework agreement or dynamic purchasing system

Start: 01.12.2021, End: 31.12.2024

This contract is subject to renewal: Yes

Description of renewals: two 1-year extensions
three 1-year extensions for operation, support, training

2.9 Options

Yes

Description of options: According to specifications and price sheet

2.10 Award criteria

1: References  Weighting 10 pts. 
2: Functional scope of the web analytics solution offered  Weighting 30 pts. 
3: Strategic importance (sustainability of the web analytics solution offered)  Weighting 5 pts. 
4: Partner status of the provider  Weighting 5 pts. 
5: Approach & Dates  Weighting 5 pts. 
6: Professional competence staff  Weighting 10 pts. 
7: Scope of the "Online Academy  Weighting 10 pts. 
8: Acceptance of contract template  Weighting 5 pts. 
9: Presentation Part 1: Proposed Solution  Weighting 10 pts. 
10: Presentation Part 2: Usability of Solution  Weighting 10 pts. 
11: Price  Weighting 100 pts. 
Comments:  Weighting in %: 1-10 = 70%, 11 = 30%

2.11 Will variants be accepted?

No

Remarks: The nature of the procurement need does not allow for this.

2.12 Are partial offers permitted?

No

Remarks: The nature of the procurement need does not allow for this.

2.13 Implementation date

Start 01.12.2021 and finish 31.12.2024

Remarks: Optional end: December 2026 with reservation for extension for operation, support, training of the solution until max. December 2029

3. Conditions

3.1 General conditions of participation

Acceptance of the GTCs (see 4.2)
Signed self-declaration (see 4.4)

3.2 Deposits/guarantees

none

3.3 Conditions of payment

30 days net after invoice date

3.4 Costs to be included

according to tender documents

3.5 Consortium of bidders

Permitted provided that one supplier takes overall responsibility. This provider is also the sole contractual partner of the client.

3.6 Subcontractor

see 3.5

3.7 Eligibility criteria

Based on the criteria given in the documentation

3.8 Evidence required

Based on the evidence required in the documentation

3.9 Conditions for obtaining the tendering documentation

Costs: none

3.10 Languages

Languages for offers: German, French, English, Italian

Language of the procedure: German

Remarks: Tenders may be submitted in all three official languages of Switzerland and English. However, we ask the bidders to submit a tender in German whenever possible.

3.11 Validity of offers

6 Months after deadline for receipt of offers

3.12 Supplying source of the tendering documentation

at www.simap.ch
Languages of documents: German, French, English
Further information for obtaining the tendering documentation: Furthermore, the specifications according to point 11.7 Languages apply. In the event of ambiguities or contradictions, the respective German version (tender documents, answers to questions, etc.; points from the adjustment, if applicable) shall be the decisive and
binding version.

3.13 Conduct of dialogue

No

4. Other information

4.1 Conditions for tenderers from Non-Member States of the WTO Agreement on Government Procurement

No different requirements

4.2 Terms of business

- General Terms and Conditions of the Confederation for the Procurement and Maintenance of Standard Software (current version)
- GTC Information Technology Services (current version)
- GTC for contracts for work and services in the IT sector and the maintenance of customised software (current version)

4.3 On-site visit

remain reserved

4.4 Essential requirements

1a. For services provided in Switzerland
The contracting authority shall award public contracts for services in Switzerland only to a provider (hereinafter referred to as provider) which guarantees compliance with occupational health and safety regulations and working conditions for employees and equal pay for men and women.

1b. For services provided abroad
If the service is provided abroad, the provider must at least ensure compliance with the following core conventions of the International Labour Organisation (ILO core conventions):
- Convention No. 29 of 28 June 1930 concerning forced or compulsory labour (SR 0.822.713.9);
- Convention No. 87 of 9 July 1948 concerning Freedom of Association and Protection of the Right to Organise (SR 0.822.719.7);
- Convention No. 98 of 1 July 1949 concerning the Application of the Principles of the Right to Organise and to Bargain Collectively (SR 0.822.719.9);
- Convention No. 100 of 29 June 1951 concerning Equal Remuneration of Men and Women Workers for Work of Equal Value (SR 0.822.720.0);
- Convention No. 105 of 25 June 1957 concerning the Abolition of Forced Labour (SR 0.822.720.5);
- Convention No. 111 of 25 June 1958 concerning Discrimination in Respect of Employment and Occupation (SR 0.822.721.1);
- Convention No. 138 of 26 June 1973 concerning the minimum age for admission to employment
(SR 0.822.723.8);
- Convention No. 182 of 17 June 1999 concerning the prohibition and immediate action for the elimination of the worst forms of child labour (SR 0.822.728.2).

2. compliance with minimum social standards by subcontractors and subcontractors
The client requires that the subcontractors and subcontractors also comply with the minimum social standards listed above. If a subcontractor or subcontractor provides its services in Switzerland, it must comply with the minimum social regulations applicable in Switzerland pursuant to section 1a; if it provides its services abroad, it must at least comply with the ILO core conventions pursuant to section 1b.

A self-declaration must be submitted for confirmation.

4.6 Additional information

The project's readiness for procurement and the availability of credits remain reserved.

4.7 Official organ of publication

www.simap.ch

4.8 Procedures for appeal

In accordance with Article 56 paragraph 1 of the Public Procurement Act (PPA), a written appeal against this decision can be lodged with the Federal Administrative Court, P.O. Box, 9023 St. Gallen, Switzerland, within 20 days of notification. Any appeal is to be submitted in duplicate and must include what is being sought, the grounds for appeal, evidence and the signature of the person lodging the appeal or his or her representative. A copy of this decision and available evidence must be included.
The provisions of the Administrative Procedure Act (APA) on legal holidays do not apply in accordance with Article 56 paragraph 2 of the PPA.